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Help for high bills

Tuesday, March 20, 2018

Michigan’s cold winter temperatures are causing most residents to decide to stay safe and warm inside. For many, though, the extra cold weather brings higher than normal heating bills.

In January 2018 alone, the Lansing area recorded five days below zero – the most days in January since 2014.

Natural gas use is up compared to last year. Electricity use is also up in order to power various appliances such as furnace blower motors, fireplace fans, geothermal pumps and space heaters.

We are prepared to help with payment arrangements to meet your needs. The information below may be useful in understanding a higher energy bill and possible options available to manage your home's bill:

We're here to help.

Assistance options are available that you may qualify for based on your income and other household factors – Visit MI211.org or dial 2-1-1.

We can offer more time to pay your bill or set up convenient payment arrangements for you that will help you through this higher-energy-use winter. Visit our Payment Assistance Plans or contact us at 1-800-477-5050 for immediate assistance.

We have also recently expanded our payment options, giving you more choices than ever. Learn more.